We will include detailed instructions in the product packaging. Additionally, we will upload video tutorials to the Amazon product page for your reference. If you still have questions, please contact our customer service team for further assistance.
The humidity sensor is not working properly. What should I do?
Check if the probe is functioning properly: 1. Place the probe in water and set it to humidity mode; 2. Set the current time and the first watering time (recommended delay of 1 minute); 3. Wait for 1 minute. Once the device starts working, check if the screen displays “WET.” If it does not display, the probe is faulty.
Can I still apply for warranty service after the warranty period has expired?
Yes, you can send us your order information and issue, and we will provide a solution.
How can I contact you?
You have two convenient options:
You can contact our Amazon after-sales support team through Amazon, or contact our brand customer service through the brand's official website. We will respond to your email within 24 hours.